Mercure Wien Zentrum Hotel, Vienna

I had a nice stay at the hotel. The rooms were a good size, clean, and comfortable, but they tended to be too hot at night despite the air conditioning. The service was great, especially Haetam who was very helpful and kind. The location was fantastic, right in the middle of most things to do in the center of Wien. The dining experience was good with a range of food, but it could be improved with more options like made-to-order omelettes. Overall, a pleasant stay with a few minor drawbacks.

I had a mixed experience at this hotel. While the location was perfect in the heart of the old city center and the breakfast options were delightful, the small, uncomfortable rooms and serious service were a downside.

The hotel offers clean and comfortable rooms, with friendly staff and a great location near Vienna attractions. However, room size may be a bit tight, and morning noises can be bothersome. The dining experience is pleasant but could use more variety. Overall, a good value for the money.

I was pleasantly surprised by the hotel's modern lobby and restaurant, although the rooms were a little dated. The rooms were spacious, clean, and neat, but I found them too hot. The breakfast room was also warm. The hotel provided a bottle of free sparkling water daily, along with the usual toiletries.

The hotel offers small but clean and cozy rooms with an excellent shower, though the space is rather tight for moving around freely. The staff is very helpful and friendly, making the stay pleasant. Despite some inconvenience with items in the main lifts, the service overall is commendable. The location is ideal for sightseeing in Vienna, being close to major attractions and public transportation. The dining options are varied and enjoyable, except for some packaged products. Additional details include the central location and modern facilities.

The hotel is centrally located in the old town with excellent accessibility to major attractions, shops, and dining options. The rooms, though clean and tidy, are a bit cramped for two people, especially during hot weather when the air conditioning struggles to cool adequately. The friendly and helpful service, particularly from Richard, stands out, but occasional delays due to lifts filled with linens can be frustrating.

The hotel room was modern and luxurious, with very comfortable beds, but it was quite small and noisy due to its proximity to the elevator on the top floor. The service was extremely helpful, especially from the front desk staff. The location was very convenient, close to major attractions in the city. The dining experience was nice but slightly overpriced. Overall, it was a great stay with minor inconveniences.

The hotel is centrally located with clean and cozy rooms, but the modern makeover may not appeal to everyone. The staff is exceptionally friendly and helpful, yet some minor room design issues exist. The dining options are good but could be more organized. The prime location makes up for any shortcomings, offering easy access to attractions and a vibrant area nearby.

I recently stayed at this hotel and had a mixed experience. The rooms have been recently renovated with a modern touch, but the cold colors and outdated furniture gave off an 80s office vibe. Despite that, they were small, yet clean and cozy. The service was top-notch, with the concierge and reception desk staff being extremely polite and professional. The location was a major highlight, just a 5-minute walk from Stephanplatz and the metro, making it convenient for exploring the city. The dining options were a bit pricey, but the quality of the food was good. Overall, a decent stay with some room for improvement.

The hotel had a central location, making it easy to get around the city, but noise from construction in the morning was bothersome. The rooms were tidy and clean, but a bit small for comfort. The service was mixed, with a warm welcome at the front desk but some issues with response to room temperature. The breakfast offered a selection of local cold cuts, but the hot drinks were not up to expectations.